The Federal Government has increased pressure on telecommunications operators to improve service quality across the country, insisting that subscribers must begin to experience reliable connectivity and value for money.
The Minister of Communications, Innovation and Digital Economy, Bosun Tijani, said reforms have been introduced to stabilise the telecom sector, adding that operators must urgently address persistent network failures affecting millions of users nationwide.
He noted that major service providers, including MTN Nigeria, Airtel Nigeria, Globacom, and T2, are expected to take immediate steps to resolve connectivity challenges and improve network performance.
According to the government, the sector is still grappling with structural challenges linked to years of underinvestment in critical infrastructure, which has affected service delivery across the country.
To address this, authorities have rolled out interventions aimed at strengthening digital infrastructure and expanding access to reliable high-speed internet services.
Funding support has been secured under Project BRIDGE, a national initiative backed by the World Bank to expand open-access fibre-optic infrastructure nationwide. Plans also include fibre deployment and telecom tower expansion under NUCAP, alongside improved satellite connectivity for underserved areas.
These investments are expected to reduce infrastructure gaps and improve network reliability within the next few years.
Reforms such as tariff adjustments, designation of telecom infrastructure as critical national infrastructure, and tax harmonisation have also been introduced to stabilise the sector and improve investor confidence.
The Nigerian Communications Commission has been empowered to monitor performance, enforce compliance, and sanction operators that fail to meet required standards.
The government added that it will rely on regulatory reports and consumer feedback to ensure accountability and sustained improvement in service delivery, expressing confidence that users will soon experience better call quality, data services, and overall network performance.
Government Intensifies Pressure on Telecom Operators Over Service Quality and Value Delivery
The Federal Government has increased pressure on telecommunications operators to improve service quality across the country, insisting that subscribers must begin to experience reliable connectivity and value for money.
The Minister of Communications, Innovation and Digital Economy, Bosun Tijani, said reforms have been introduced to stabilise the telecom sector, adding that operators must urgently address persistent network failures affecting millions of users nationwide.
He noted that major service providers, including MTN Nigeria, Airtel Nigeria, Globacom, and T2, are expected to take immediate steps to resolve connectivity challenges and improve network performance.
According to the government, the sector is still grappling with structural challenges linked to years of underinvestment in critical infrastructure, which has affected service delivery across the country.
To address this, authorities have rolled out interventions aimed at strengthening digital infrastructure and expanding access to reliable high-speed internet services.
Funding support has been secured under Project BRIDGE, a national initiative backed by the World Bank to expand open-access fibre-optic infrastructure nationwide. Plans also include fibre deployment and telecom tower expansion under NUCAP, alongside improved satellite connectivity for underserved areas.
These investments are expected to reduce infrastructure gaps and improve network reliability within the next few years.
Reforms such as tariff adjustments, designation of telecom infrastructure as critical national infrastructure, and tax harmonisation have also been introduced to stabilise the sector and improve investor confidence.
The Nigerian Communications Commission has been empowered to monitor performance, enforce compliance, and sanction operators that fail to meet required standards.
The government added that it will rely on regulatory reports and consumer feedback to ensure accountability and sustained improvement in service delivery, expressing confidence that users will soon experience better call quality, data services, and overall network performance.
